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How to delete my credit card information to unscramble

missorange
Town Hero / Héro de la Ville

Hello, anyone knows how to delete my credit card information? I remember I selected “unsubscribed”, the system automatically roll back to subscribed when I log in next time.

4 REPLIES 4


@missorange wrote:

if I choose “unsubscribe”, the acct will automatically cancel after three months, correct?


Once your most current renewal expires, then you have 90 days to re-up your plan.

If you successfully port your PM number to new provider, your PM account is deactivated automatically.  You need an active PM account in order to port away though.

szu
Great Citizen / Super Citoyen

@missorange 

Correct.  Once suspended more than 90 days, your account will be closed forever and number lost.  

missorange
Town Hero / Héro de la Ville

if I choose “unsubscribe”, the acct will automatically cancel after three months, correct?

szu
Great Citizen / Super Citoyen

@missorange 

At the present time, customers are unable to remove their own credit card information.  You will need to contact customer service agent.  By unsubscribing, you are turning off preauthorized payments (ie. turning off autopay).  

 

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