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How to change my physical card to a eSim card

liskrbcq
Great Neighbour / Super Voisin

Hello Guys, I am using a PublicMobile Physical Card, how can I change it to a sSim card. Appreciate your help.

3 REPLIES 3

Andy85
Town Hero / Héro de la Ville

Hi @liskrbcq,

Just so that we understand your situation better, why are you looking to switch from the physical SIM to eSim? The physical Sim can be swapped into a new phone if you are planning to shop around for a new device. The eSims cannot be moved from one device to the next so there are drawbacks with eSims.

TheSterlinger
Deputy Mayor / Adjoint au Maire

First make sure your phone is phone compatible. Sign onto My Account click the shop button and press eSIM and pay.

https://myaccount.publicmobile.ca/en/account/purchase-sim

Handy1
Mayor / Maire

@liskrbcq  I wouldn’t do it if I were you I prefer physical sim . But if you want to download the app on the phone you want eSIM and log into your account go to subscriptions add on page . Notice in my screen shot at the bottom “shop SIM card now “ tap it and select eSIM download it and install that’s it 

Handy1_0-1703211176737.png

 

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