How to change my email in self serve

[Biiaann]

I would like to know how to change my email in self serve

[Nezgar]

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@Anonymous wrote:

2. there is a somewhat hidden way to change it but it's only for login. The internal, initial activation one still needs the mods.

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Not anymore. The option you're thinking of has been removed from self-serve. Only way now to change it is by moderators. Which is good, since before you could have it "half way" changed...

[computergeek541]

threads have been merged

@Biiaann If you're having dificulties finding the responses to your question, subscribing to this thread will help you keep track of things as you will be notified whenever anyone posts a new message.

[Anonymous]

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@Biiaann wrote:

Will someone answer me here

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 @Biiaann 

You've asked in two other threads. You've been well answered.

1. internal, initial activation email address needs the moderators to change it

2. there is a somewhat hidden way to change it but it's only for login. The internal, initial activation one still needs the mods.

[iliketotalk]

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@Biiaann wrote:

Will someone answer me here

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@Biiaann hi what is your question 

[gblackma]

Yes @Biiaann what's the problem? 

[Biiaann]

Will someone answer me here

[Jb456]

@leonas  if you are having trouble figuring out silly Simon the chat bot ( many do as it is annoying lol) contact moderators via private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Have a good evening!

[leonas]

Question mark leads to Chatbox, not at all helpful. HOW do I reach moderator or other human?

[Staliger]

@Biiaann Only moderators can change it for you. Contact them as was suggested previously.

[gpixel]

@Biiaann you need to contact customer support mods here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

make sure to check your inbox(top right corner envelope icon) periodically, for a response

[Triguy]

You would need to submit a ticket to a moderator by clicking on the question mark on the bottom right corner.

[Anonymous]

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@Biiaann wrote:

I would like to know how to change my email in self serve

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There's a method to change the login email address. But it doesn't change the account activation email address.

[Triguy]

You would need to contact a moderator.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.