09-02-2020 11:18 AM - edited 01-05-2022 03:45 PM
Hi,
I signed up and activated yesterday and i entered the referral code provided by a friend. It did not show up right away as a credit on our accounts. I was wondering if there was a delay and when should i pursue getting it looked at. Simon seemed to say wait 3 days but i wanted to confirm that it doesn't usually show right away. I don't want to create an unnecessary ticket if it will come automatically in a few days.
Thanks
Dan
Solved! Go to Solution.
09-02-2020 11:24 AM - edited 09-02-2020 11:25 AM
@DanW , the referring party should see the referred number (last 4 digits) in the account right away. They should receive a confirmation text at around noon eastern time. The $1 referral credit is issued at each renewal provided the referred customer maintains an active account. The referred party will see a one time $10 account fund credit within 72 hours, usually a lot quicker than that.
09-02-2020 11:22 AM - edited 09-02-2020 11:23 AM
@DanW Simon is right. It can take to to 3 days. But it normally shows up within 24 hours. Welcome to PM. Stay safe.
09-02-2020 11:19 AM
@DanW Takes up to 72 hours.