yesterday
Help I cant figure out how to report a sim card hi jacking or sim swap or whatever. SOme one else is using my phone number and third party Authentication. I'm frantically trying notify banks and cards. How do I report to Public Mobile?
4 hours ago
@Wesleyjones
Are you getting calls from someone claiming someone called from your number?
If you do, your number was spoofed. Scammer are using your number to call others to hide their number.
Here are more information on spoofing and what to do:
https://www.google.com/search?q=spoofing+scams&rlz=1CDGOYI_enCA1218CA1218&oq=spoofing+&gs_lcrp=EgZja...
yesterday - last edited yesterday by softech
Quick Question. Who do I dm for support?
@Wesleyjones : added by above
Thank you Softech
yesterday - last edited yesterday
you will need to engage support by direct message. Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
But I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
[update: added it back]
@Wesleyjones (Since it is a bit late tonight, they might not reply you until tomorrow morning)
