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How do I change my email address on my account?

mrsjoewackim
Great Neighbour / Super Voisin

How do I change my email address on my account?

3 REPLIES 3

jlarocque96
Great Citizen / Super Citoyen

Hi!

 

Hit that chat bubble at the bottom. 

 

Say "change email" 

 

It will give a couple options. Select the one that fits, for example. 

Screenshot_20201219-092302.png

Triguy
Mayor / Maire

You need to contact a moderator to change your email address.

Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

For your community account 

To make changes to things like your email address, log into your community account and select ‘My Settings’. So that you have the opportunity to earn Community Rewards, and to keep things simple, make sure your Community and Self-Serve email addresses are the same.

Jb456
Mayor / Maire

For Self serve account. 

 

Simon.JPG

 

Or private message at this link 

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

For community forum account.

 

Click your badge top right then my settings.

 

 

Happy Holidays!

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