How To Use TM SIM Card In Andriod Mobile Phone?

[Handery]

Hello everyone!!

Hope you all guys are doing well. I registered my tm sim card recently. Eveything was good after registration but the tm sim card stops working after one day. I have an android mobile and sim is not working in mobile. I am unable to find the reason behind. Vist Tm sim Official website. Visit website

Now I need your guidance to overcome this issue. I am looking forward for your valuable suggestions.Thanks in advance!!

[Phil_Adelphus]

@Handery  Is this really a TM sim card, which apparently is Philippines based?

[argentwings17]

you could also switch to a esim card instead of a physical one

[Chalupa_Batman]

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@Handery wrote:

Hello everyone!!

Hope you all guys are doing well. I registered my tm sim card recently. Eveything was good after registration but the tm sim card stops working after one day. I have an android mobile and sim is not working in mobile. I am unable to find the reason behind. 

Now I need your guidance to overcome this issue. I am looking forward for your valuable suggestions.Thanks in advance!!

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Hello @Handery 

You are referring your SIM card to a "tm" SIM card. Do you mean PM? As in Public Mobile? Because "tm" would be Telus Mobile. IMO.

If you've set up your account correctly, Android phones are often known to have SIM card provisioning issues. This means you just need to place your Public Mobile SIM card into a different phone to give it a kick start. And if it's working, then you just slide it into the phone you wish to use. If you still need help, you can reach a CS Agent this way.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @Handery 

did you try to reboot your phone?  Try Reset All Networks and see if it works

if same,  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[slusagm]

So, the sim card not connected to the network at all?

try your sim card in another phone, might be just a device problem