How I get a pin

[Miik90]

They didn't give one

[esjliv]

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@Miik90 wrote:

They didn't give one

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@Miik90  - they don't assign one, you have to create one during the activation process.

In the past, the 4 digit account pin was texted to the Public Mobile SIM card, but I am aware that past activations are not receiving this text.

But check back on your texts just to make sure.

Otherwise, you will require Customer support (CSA) assistance to obtain yours or create a new one.

To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[BKNS27]

@Miik90 

When did you activate your SIM?

Check your SMS text, it should be there.

Otherwise contact a CS_Agent to reset your PIN but you will need to answer your security question.

[Meow · Accepted solution]

You will have to contact agent and ask him to update your PIN

Send a private message to the CSA by clicking https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You probably selected one when signed up with PM but misplaced it (same as me).

You can look at your welcome SMS and email, it might be there.