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How Do I Change My Billing Information?

PreachJohn
Good Citizen / Bon Citoyen

Trying to simply Update my Credit Card Info is a convoluted horror story on this Site so far. I can find no way to do this.
The ChatBot is useless. It gave me 'Tips', not a 'How To' as I asked it.
There is no Option to do so in My Account where it would normally be.

I need to do this for my two phone #s.

2 REPLIES 2

hairbag1
Mayor / Maire

@PreachJohn 

you need to log in to each account separately, then click Payments..look right for Manage Subscription..then you can update payment info in your accounts.

unscribe.jpg

Handy1
Mayor / Maire

@PreachJohn 

Update credit card info

 

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

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