Hi I just actives my serive but I lost my SIM card so I wonted to change but I. Can’t verify the id

[Rapman113]

So I world like to to switch the SIM card how do I do that

[BKNS27]

@Rapman113 

You can login to your account but click on Resend Code/Didn’t Receive Code then you have the option to send the 2FA code by email. Once you are login, go to the Profile section to change the SIM Card Numbe.

[Handy1]

@Rapman113 !if you cannot log in just contact support and ask them to SIM card swap the number for you . Then you will get code sent to the new SIM card and be able to log into your account again 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[JoyLuck]

@Rapman113 

You need to log into your self service account. Choose profile and then you can do a SIM card swap. If you cannot get into your account contact an agent with the link below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437