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Help with signal pls

Cao57
Great Neighbour / Super Voisin

Pls help 1 bar for signal and Data not working..plan is 

5 REPLIES 5

@Cao57 

what phone do you have?

Check the Preferred network type or network mode.  While most of the time, leaving it with Automatic is good, but try the different ones there, 3G/4G (or LTE)/ 5G and see which one get you a more stable connection

 

Cao57
Great Neighbour / Super Voisin

Ty I did as you suggested still only bywn 1 and 2 bars but data seems to be working now 

Cao57
Great Neighbour / Super Voisin

Hi, ty for update. I am in British Columbia and this is not new issue with signal ( I just nvr said anything as it's a pain not being able to access live support)  this has been since beginning of 2023. I've been with Public since 2018 same province/ city nvr had such crappy signal until this year . Even spent 2 months in Sask and signal was almost full bars . 

Priority
Deputy Mayor / Adjoint au Maire

Public Mobile is having some Mobility issues in specific Provinces tonight, this could by why your service is being temporarily affected.

Source: Down Detector.Screenshot_20230727_041101_Downdetector.jpg

BKNS27
Mayor / Maire

@Cao57 

Try resetting the Network on your phone.

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