Help needed for porting Speak Out number

[oldstone]

I submitted my porting request last week and it is only partial finished (I can make outgoing calls with my PM SIM but any incoming calls still go to the SO SIM).

I checked the forum and I think I messed up the IMEI part. What do I do now?

[oldstone · Accepted solution]

A Public Mobile CSR reached out and contacted me yesterday to complete the porting. All is good now. Yeah!

[oldstone]

2 weeks and counting... porting is still not completed. I believe the porting was failed the first time because I didn't provide the right PIN. I received a text message asking me to re-submit the SIM activation form with the correct PIN, but I got an error message trying to re-submit the form. I have then sent my PIN through the contact form last week, but haven't received any response.

Is there any other way I can re-submit my porting request?

I have also PMed MOD with my PIN, but I don't think they have had a chance to read my PM yet.

[oldstone]

Thank you @hummuschips and @eazybelle. I have PMed @Mary_M with my information.

[hummuschips]

Hi @oldstone,

Youll need to contact the mods with all your info. Please follow the steps in the below link.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

[eazybelle]

Sounds like it is partially finished to me too. Have you contacted to mods? @Mary_M Just tagged one for ya. I think you'll have to get them to complete the port. It shouldn't take a week... something wasn't right.