08-05-2016 10:01 PM - edited 01-04-2022 02:57 PM
The screen on my Alcatel One Touch Idol x Plus has a small crack and cannot be used. I know warranty does not cover this. It seems it's such an unpopular phone, no one can replace the glass, at least not any places I've emailed. Since I cannot use it, I can't call and ask & waiting for a company to respond to an email, takes too long. Does anyone know if there is a place that can replace the glass on the Island of Montreal?
Thanks!
08-08-2016 03:58 PM
Hi @ChristinaAnneM, sorry nobody has gotten back to you yet. You unfortunately picked a time when these community forums are VERY busy due to an increase in new customers from the recent plan changes.
I live in Vancouver and can't suggest anywhere in particular,but, have you tried looking for an official Alcatel repair centre?
http://www.alcatel-mobile.com/global-en/support/repairResult
I have no idea if any are in your area, but it might be worth a loook. I wish you luck.