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Help I'm locked out of my account

Great Neighbour / Super Voisin

I accidentally bought an esim and then deleted it. I didn't realize that would invalidate my physical SIM. So now I don't have access to my phone number. Since I don't have access, I can't login because of eversafe. I can't even switch back to my physical SIM using the app because it says SIM is invalid. How do I switch back?


Great Neighbour / Super Voisin

Thanks I'll do that. I just think it's absurd I have to create a new account to submit a ticket

Mayor / Maire

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