06-22-2017 08:33 PM - edited 01-05-2022 02:15 AM
I transfered my phone from FM to tublic mobile today to take advantage of the offer.
Instead of giving me the provincial calling, unlimited text and 12gb of data, it gave me the following :
It took the payment though and left me with 'Available Funds: $112.00'
What do I do?
Solved! Go to Solution.
06-25-2017 01:21 AM
@jeffguy124u wrote:
I switched from freedom mobile, ordered my sim...when I tried to activate it, I didn't get the promo (shock ends soon!) And after a few days, my incoming calls stopped working. how do i get a hold of someone for help?
No worries!
If you haven't already, use this link and send a private message to one of the mods (doesn't matter which, they will all be able to see it).
Include your sim #, phone #, email address and a description of the problem. They will sort it out for you. 🙂
06-24-2017 06:58 PM
06-22-2017 08:40 PM
Thanks!
06-22-2017 08:40 PM
Thank you for the quick reply!
06-22-2017 08:35 PM - edited 06-22-2017 08:36 PM
Hey @Ctok,
Don't worry, PM will fix this and you will be up and running soon.
Please send a private message to community moderator @MarieHelene_L right now. Just click on her name and then click the link to "Send this user a private message" from her profile page near the right hand side of the screen. Include your public mobile phone number and the sim card number to have it fixed.
06-22-2017 08:35 PM