Hello

[vladbryn1974]

So difficult here to get any information about my plan.. when I logged in my account, just see ,, Hello,,... Can you make this easier to costumer's ? What reason to stay with public mobile? If you have problems to check your account ..

[PAULRANG18]

After log in, the overview page should be right in front of you and then click on whatever you're looking for. All the info is there.

[vladbryn1974]

Yes... Just I can see ,, Hello,,.. public mobile use costumer's to fix his problems ??? What is ,, great,,  mobile company !!!!

[vladbryn1974]

Just show ,,, hello ,,,,. It all information I have ...

[AE_Collector]

When I log in to Self Serve it says "Logged in as:_____" but I don't see "Hello _____" I do see pretty much everything I need to know about my account all right there.

Are you certain you are logging in to the Self Serve account?

AE_Collector

[dabr]

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@vladbryn1974 wrote:

So difficult here to get any information about my plan.. when I logged in my account, just see ,, Hello,,... Can you make this easier to costumer's ? What reason to stay with public mobile? If you have problems to check your account ..

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Have you tried clearing your cache/cookies and using a different browser with incognito mode?

PM's site can be quite glitchy and sometimes waiting a little while is all that's needed.

[sunflowershine]

@vladbryn1974 It is slow to get to the overview page as you sign in "My Account." 

[NDesai]

@vladbryn1974 What are you not able to see in your self-serve account? Let us know and we will help you.