Hello

[Harsh22]

I am not able to make payment after I missed my payment Anyone here, please i need help .. Public Mobile plz

[slusagm]

what you need to do now is to put your account to Lost/Stolen first (From Account page on the app, click Report Lost/Stolen device).  Then Logout and log back in and undo the Lost/Stolen.  The system should then renew 

[softech]

@Harsh22 

you need to manually payment to resume service if autopay fails

Login to My Account using browser with Incognito mode, click Pay and Resume Services to make a manual payment

if you don't see such a button, use the following link to go to the Add Fund to account page using the browser, load enough fund for the system to renew your service:
https://myaccount.publicmobile.ca/en/account/payment/funds/card

After you make the payment, logoff from My Account and reboot the phone and test

[Handy1]

@Harsh22  There’s no customer care number support all online you have to engage them private message here 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Harsh22]

I do not have credit/debit option .. Can anyone give me costumer care number.. PM 

[Handy1]

@Harsh22  My pic is from using the website not app , try it there I find it better for most things anyways 

[Harsh22]

I do not have option for that this is problem 

[Handy1]

@Harsh22  You can buy payment voucher from shoppers and load funds *611 to resume services right away , or log into your account and go to payment page and load funds with credit card or voucher and make payment and reboot the phone 

[Harsh22]

I am not able to make it it dosent show up anything..

[slusagm · Accepted solution]

login to My Account, click the button Pay and Resume services and you can make a payment to resume