Hello Community. I hacen't received my sim card and it's over two weeks. Can anybody tell me how?
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03-16-2015 06:23 PM - edited 01-04-2022 01:13 PM
Hello Community.
I hacen't received my sim card and it's over two weeks. Can anybody tell me howlong it takes? Please advised.
Mitch
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03-17-2015 10:56 AM
Further to DK's post, if you entered your email address on the beta page, you are currently "in line" waiting for an invite to receive a SIM card.
If you have already received an email response from PM and have provided your shipping address and required SIM card type then you should receive it within a couple of days (the sim cards ship standard Canada Post from Toronto).
If you are in the first group, you will need to wait for the invite email. I am not sure how long they are currently taking to send out invites.
If you are in the second group, i recommend you go to the contact us page here: https://publicmobile.ca/en/on/contact-us click the "email away" button in the bottom-right corner and fill out the form information that they request. A response via email can take up to 48 hours.
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03-16-2015 08:53 PM
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03-16-2015 06:31 PM
Cheers