03-01-2024 06:29 PM - last edited on 03-01-2024 06:58 PM by computergeek541
Can't seem to get the porting activation to go through from Bell - any advice?
Solved! Go to Solution.
03-01-2024 06:33 PM
@smaryschuk - There is a porting number that I will send to your inbox, (Messages from top right corner of Public Mobile Community)
03-01-2024 06:32 PM
A critical part to porting is to receive a text from your old provider and you have to reply YES within 90 mins. If you are not receiving calls and text on your PM sim card, and only outgoing calls work, then you might have missed the step and hence porting was not completed
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed