Today I recieved my sim card and followed the step for activating my sim. Received the confirmation number and finished setting up my account but then got a text saying "Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://publicmobile.ca.ada.support/chat"
Which the chat didn't do anything. Tried to look through the community page and someone suggested calling Telus porting department but it didn't help. What should I do now?
