09-28-2017 09:50 PM - edited 01-04-2022 02:41 PM
Hi!
I am having problems with my phone but I can't remember what email I set my self serve account under to see what is going on. When I enter the email that I think I used in the forgot your password screen it says it can't vaildate my address. How can I log in so I can figure out why I can't recieve calls anymore.
Thanks!
09-29-2017 09:11 AM
Good morning @Makeshift_Moose,
thank you for taking the time to reach out to us !
For any account related inquiries, please feel free to send us a private message as suggested above 🙂 We can get to the bottom of your self-serve login trouble!
Let's keep the conversation going,
Mary
09-28-2017 09:58 PM
you can try the forgot password with various emails and you hould be able to find your email address.
unfortunatly the forgot password doenst work to reset the password. to get a new password you need to contact the moderators.
You need to send the moderators a private message
Contact the Moderator_Team by clicking here.
In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
do other services work?