cancel
Showing results for 
Search instead for 
Did you mean: 

Having problem with phone, forgot email for self serve

Makeshift_Moose
Great Neighbour / Super Voisin

Hi!

 

I am having problems with my phone but I can't remember what email I set my self serve account under to see what is going on. When I enter the email that I think I used in the forgot your password screen it says it can't vaildate my address. How can I log in so I can figure out why I can't recieve calls anymore.

 

Thanks!

2 REPLIES 2

Mary_M
Retraité / Retired
Retraité / Retired

Good morning @Makeshift_Moose,

 

thank you for taking the time to reach out to us !

 

For any account related inquiries, please feel free to send us a private message as suggested above 🙂 We can get to the bottom of your self-serve login trouble!

 

Let's keep the conversation going,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

mimmo
Retired Oracle / Oracle Retraité

you can try the forgot password with various emails and you hould be able to find your email address.

 

unfortunatly the forgot password doenst work to reset the password.  to get a new password you need to contact the moderators.

You need to send the moderators a private message

Contact the Moderator_Team by clicking here.

In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread

do other services work?  

Need Help? Let's chat.