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Did you remember what steps to do to re-activate the plan?
And what was the issue in the beginning as to why our plan was suspended? was the Autopay failed monthly? If so, you might want to open a ticket with PM CS Support to investigate. Another way is to try putting in another credit card on the system and use that for Autopay
Or you simply just not use Autopay and manually pay? If that is the case, maybe you want to manual pay a day or 2 day before the renewal date to avoid your account going into suspension.
To get you back your service here are the steps:
Spoiler
Go to the payment tab, click One time payment
first try to pay by Amount Due, if it works, good (if not, then try to pay by "Other" and enter the plan amount +$1)
once payment gone through, check if there is any button "Reactivate current plan", if so, click on it (if not, it's ok)
then logoff from My Account, and reboot your phone and you should be good
