4 hours ago - last edited 3 hours ago by computergeek541
I've unfortunately payed for a sim online but I'm several days past the 10 business days suggested. I haven't found a way to contact customer support.
Any thoughts ??
4 hours ago
@Samidouce
it's been known to take up to 3 weeks for delivery of the sim if purchased from Public Mobile. Better option is to buy from Amazon or get to Mobile Klinik in your area.
Send a ticket via the chatbot to customer service agent (CSA) via link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If that does not work,
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
