11-17-2016 07:16 PM - edited 01-04-2022 01:13 PM
I got charged for the SIM card but haven't received it. Order was placed on Nov 9th. The address is correct.
Guess that's a waste of $5 since I'm going to miss the promotion...
Solved! Go to Solution.
12-12-2016 09:24 AM
12-12-2016 09:20 AM
Wow,
thats amazing!! Its working!!!
Somehow the MODs managed to find my failed attempt to sign up on the night of 20th an restored everything. Even got the phone number that i picked that night! I can't stop giggling 🙂
Now if only i could get my referral added 🙂
12-07-2016 05:06 PM
Hello @core,
I'm sorry for the long wait,
I sent you a reply to your message, please take a look when you get a chance.
Thanks,
Shazia
11-24-2016 10:55 PM
11-24-2016 04:51 PM
Hey everyone,
Yes- we will honour the plan for you. Send a private message to one of the mods (they share a feed so sending the message to all of the mods won't make a difference) with your order # and we will look into it. Please note that we are overwhelmed with messages and are a few days behind in getting back to customers - know that we will take care of you and that we GREATLY appreciate your patience.
Thanks for understanding 🙂
11-17-2016 08:10 PM
I'm in Windsor so that's not possible. Will they honour the deal since I placed the order on the 9th?
11-17-2016 08:02 PM
Maybe you will get it tomorrow. If not you can go to a sim pick up location tomorrow or on saturday, if you live in Vancouver/Toronto/Montreal area, you can still get this deal in time.
11-17-2016 08:01 PM
I made two separate orders but both on the 10th. One came this Monday and I'm still waiting for the 2nd SIM. I'm hoping it arrives tomorrow!
11-17-2016 07:28 PM
I also ordered it on November 9 and it just came yesterday...
You might be getting it soon. It takes 3-5 business days and November 11 was a stats holiday.
Promotion expires on November 20. Hope you get it soon!