@omgblueeyes21 wrote:
So I've been locked out for 3 days. No one can help me. I'm so pissed right now it won't even give me my secret question nor was I've ever told that there would be nothing but robot. I would rather die than wait for a robot to help me since theyvste programmed to be just as stupid as the person who thought this would work by firing people and loads of job losses. I want in my account now. If you cannot even give me that than I do have a lot of power to make sure that Telus loses alot more jobs since they are the dumbing who bought out public mobile. You have at least 2 mins to log me back on.
I always remind people that this is more of a hands-on, self-serve kinda place so I admire your attempts to do that. But 3 days of frustration later and you finally decide to ask something here in the designated "support" place?
Using the term "locked out" does suggest that the system has locked you out for whatever reason which does require moderator assistance as already mentioned.
But if you were to try a different browser or clear cache/cookies or use incognito/privacy mode then you might get a different result when you click on "Forgot your password?". That function has its own issues but it works for many. Just not all.
Let us know. Or indeed send that message and they'll get to you eventually and get it sorted.
