11-18-2016 08:07 AM - edited 01-05-2022 12:34 AM
Hi there
I tried to activate this sim yesterday and activation did not work and it locked the sim card, i got email from telus this morning saying sorry to see you go... now i dont have a working phone PLEASE HELP!!
11-18-2016 08:42 AM
thanks
11-18-2016 08:28 AM
11-18-2016 08:23 AM
11-18-2016 08:22 AM
tried re registering says sim card is locked...
no calls nothing i put my sim card into the phone and it says unregistered sim card and does nothing
wont even let me sign in
i have messaged a mod yesterday havent heard anything
11-18-2016 08:12 AM
Lots of questions:
- Any service at all? (incoming calls, outgoing calls, text, data etc.)
- Can you log into your account? What phone number and service plan does it say you have there?
- Any charges to your credit card?
- Have you messaged a mod yet? (important to get on this right away so you get into the queue
11-18-2016 08:12 AM
Have you tired re-registering? What was the result?
11-18-2016 08:10 AM
it says unregistered sim card
11-18-2016 08:10 AM
You're being asked to provide a PIN for the SIM when you turn on the phone?
Hope this helps,
Neil
11-18-2016 08:09 AM