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HELP HELP HELP!!!! SIM Not working and old provider has canclled phone serivce!

jjdwhop
Good Citizen / Bon Citoyen

Hi there

 

I tried to activate this sim yesterday and activation did not work and it locked the sim card, i got email from telus this morning saying sorry to see you go... now i dont have a working phone PLEASE HELP!!

9 REPLIES 9

jjdwhop
Good Citizen / Bon Citoyen

thanks

jgorman
Great Citizen / Super Citoyen
Your going to need help from a mod for sure.
Sorry. Hang in there.

Rockdaddy22
Retired Oracle / Oracle Retraité
Ok, unfortunately it's a waiting game for now. I believe it's worth the wait

jjdwhop
Good Citizen / Bon Citoyen

tried re registering says sim card is locked...

 no calls nothing i put my sim card into the phone and it says unregistered sim card and does nothing

wont even let me sign in

i have messaged a mod yesterday havent heard anything

 

outdoorsaddix
Model Citizen / Citoyen Modèle

Lots of questions:

 

- Any service at all? (incoming calls, outgoing calls, text, data etc.)

- Can you log into your account? What phone number and service plan does it say you have there?

- Any charges to your credit card?

- Have you messaged a mod yet? (important to get on this right away so you get into the queue

neilselden
Town Hero / Héro de la Ville

Have you tired re-registering?  What was the result?

jjdwhop
Good Citizen / Bon Citoyen

it says unregistered sim card

neilselden
Town Hero / Héro de la Ville

You're being asked to provide a PIN for the SIM when you turn on the phone?

 

If you have not already, send a message to the moderators and follow the suggestions in this post fo...

 

Hope this helps,

Neil

Rockdaddy22
Retired Oracle / Oracle Retraité
What happens when you put the sim in your phone
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