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04-24-2022 09:37 AM
hello to all members on the 10 dollar plan, mine just renewed over night and it says 10 dollars next renewal on the 24th of may not 13 as expected,a good sign I hope😁
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04-25-2022 06:08 AM
@Korth wrote:
@esjliv wrote:If I am not mistaken @RossN , I believe even when someone has a scheduled plan change selected to a higher or lower $ plan, then that is not reflected on the "Payment for next cycle" area either.
So, I would suspect this area is only going by what your plan is valued at currently (as of right now).
You cannot select legacy plans (like the old $10 plan) from the list. You can always switch away from one. You can't switch back once it's been discontinued.
Yes @Korth :). I was not referring you could select legacy plans.
Did my post suggest otherwise?
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04-25-2022 12:24 AM
@esjliv wrote:If I am not mistaken @RossN , I believe even when someone has a scheduled plan change selected to a higher or lower $ plan, then that is not reflected on the "Payment for next cycle" area either.
So, I would suspect this area is only going by what your plan is valued at currently (as of right now).
That's true whether going to any plan of a different amount, whether higher or lower.
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04-24-2022 11:26 PM
@esjliv wrote:If I am not mistaken @RossN , I believe even when someone has a scheduled plan change selected to a higher or lower $ plan, then that is not reflected on the "Payment for next cycle" area either.
So, I would suspect this area is only going by what your plan is valued at currently (as of right now).
You cannot select legacy plans (like the old $10 plan) from the list. You can always switch away from one. You can't switch back once it's been discontinued.
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04-24-2022 02:04 PM
@RossN Wouldn't that be nice heh? I'm also seeing the same thing on the $10 plan, but I agree with others that the new price will be charged at the next renewal, sadly.. 😒
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04-24-2022 01:29 PM
If I am not mistaken @RossN , I believe even when someone has a scheduled plan change selected to a higher or lower $ plan, then that is not reflected on the "Payment for next cycle" area either.
So, I would suspect this area is only going by what your plan is valued at currently (as of right now).
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04-24-2022 12:26 PM
@RossN, that is what I would expect as the pricing hasn't changed until after the 28th. I would expect after the 28th it will show $13 and with PM notifying you more than 30 days in advance (as per their TOS)
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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04-24-2022 12:22 PM
$10 plan will increase to $13 starting April 28th.
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04-24-2022 11:59 AM
Take a screenshot for your CCTS complaint. Mine renewed last night too...same thing.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.
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04-24-2022 11:52 AM
Hate to burst your bubble - but I think the $13 fee applies for renewals after April / 2022.
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04-24-2022 11:50 AM
Oh wow, really are they going to back down from this price hike?
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04-24-2022 09:53 AM
🤞🤞🤞, @RossN
