05-07-2023
11:47 AM
- last edited on
10-13-2025
04:05 PM
by
softech
My account was referred by an acquaintance.
Solved! Go to Solution.
05-27-2024 03:01 PM
@softech wrote:Since Oracle cannot see the account infos and we cannot confirm if any particular user really being offered plans that they should not have, it is best for the users themselves to confirm with support
For the other issue you brought up, who was that? can you show the link? Not sure if we can help, but would like to check still
thanks @softech for confirming the help everyone offered
for the other case, it is this one:
I hope they are not related , I didn't mean the OPs .. i meant if the glitches are related.
05-27-2024 02:48 PM - edited 05-27-2024 03:04 PM
@eyes wrote:Please help the Member keeps on spamming my post ( now 6 posts) obviously because of spite- just doesn’t get the message that enough is enough. Really don’t want to report a fellow member.
HI @eyes
Sorry, the community uses Khoros and this software does not have any option for any community members to choose who can answer your posts or not
I also do not see any spamming post on this thread. Everyone was just trying to offer help with your unique situation.
03-15-2024 10:02 AM - edited 03-15-2024 10:45 AM
I deleted this post because it showed that it was by me but it wasn’t. Very weird.
03-15-2024 10:00 AM
again, 1 Point is effectively $1 value.
Send me the link where you see it with a clear screenshot and I will help to redirect to Public Mobile to update the page. Thanks for your help
03-15-2024 09:47 AM
@eyes wrote:Have noticed that the refer a friend section clearly shows that the friend would get a $10 credit and the referer would get $1 each month. So is this $1 each month credit yet another misleading PM error that will or may not be honoured? Please don’t defend PM explaining that they meant 1 point that of course is equal to $1 etc. I say this because when one of us makes a careless mistake — such as converting to the point system and then asking to revert back to the $$ reward system we’re told sorry too bad. Another recent example is the 240 MB data bonus. Again if we make a mistake and didn’t notice the FQA that switching down to a less expensive plan forfeits the bonus — well again PM says— too bad’. Sooooo isn’t this only one sided????
@eyes you are still seeing $1 for the one renewing because you are still on the legacy rewards system. Once you migrated into the new Public Points system, you will see it showing cleary 1 Point for the one referring
03-15-2024 09:46 AM
@eyes - Every renewal date on yours and that your friend stays with PM - you will get a referral credit of $1 on the legacy system & 1 point if on the Points System.
Your friend will still get a one time $10 credit for their second month with the refer a friend.
So in may it will be 1 point every month for you & $10 one time credit for a refer-a-friend for your friend to use.
03-13-2024 02:14 PM
hi @eyes
for any consumer complain, using "don't bother reading" would make them loss the case
it is your responsibility to read and understand the terms
01-25-2024 09:54 AM - edited 01-25-2024 09:54 AM
@eyes wrote:Bell 5G - my mom took advantage of the Black Friday $34 5G 40gb plan but by the time I found out it was gone.
Can you help me find the post were you say I switched to a PM 5G plan.
HI @eyes
very hard to find your posts. Somehow your posts all gone. And for those that not gone, you usually came back and cleared them all
I tried my best to keep your replies for you
01-25-2024 09:42 AM
@eyes wrote:No - my plan has always been on the $15 3G. Was planning to upgrade to a PM 5G plan but all the reasonable priced plans were only offered to new subscribers. I called Bell and after explaining my discontent with PM was offered and activated a very reasonable more affordable 5G plan with them(bell). Was just going let my PM plan expire but if the 3G speeds have in fact increased- maybe I’ll continue with PM.
HI @eyes
no, I remember you said you upgraded to 5G before. Maybe you forgot ??
06-13-2023
08:17 AM
- last edited on
10-13-2025
04:05 PM
by
softech
.
05-26-2023 10:52 AM
only if there's a promotion running at the time the new person signs on with your referal code...there could also be limitations or fine print.
05-26-2023 10:51 AM
@eyes I don't see such promo in email or posted around the site.
So, you will just get the 1 point/cycle as usual
05-26-2023 10:50 AM - edited 12-29-2023 01:52 PM