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95% data usage text warning

Rain24
Great Neighbour / Super Voisin

Received notification regarding usage of data at 95% but have a plan with 50 GB. I am unable to access my account to find out what is going on as it is impossible to have used up all this data.

5 REPLIES 5

hi @MommaBear2 

no phishing , just PM sent the text wrong.  I reported to CS_agent and they are aware of it and will have it fixed

 

MommaBear2
Great Neighbour / Super Voisin

I received the same message about an hour ago and I know I didn't use 95% of my data.  I think someone is phishing for information.

@Rain24 My Account/PM app is currently down for overnight maintenance, please try back later in the morning 

Again, the text you got was most likely sent by error

Rain24
Great Neighbour / Super Voisin

Also, I am not able to access my account and need to do so. Thanks

 

softech
Oracle
Oracle

@Rain24 

The 95% data used SMS likely sent wrong by mistake.  Call *611 to confirm the usage. If usage looks good, please ignore the text 

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