new phone

[charles56]

I want to port in a second phone to my current account 

[hTideGnow]

hi @charles56 

did you use a new email to setup a new account for this 2nd number?

About the porting,   PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

[samsunga31]

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@charles56 wrote:

bell told me I only had 90 minutes to port in with my old number do you know hoe I can expidite this

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If you are porting over a number to a new account, you need to have your Bell SIM card in the phone to say yes to the port. If you say yes, the phone should go into SOS mode. That means the port was successful, in theory. If you then place your pm sim card into the phone and reboot, your Bell number should replace the temporary number pm gave you. You may need to reset your network settings on your phone if it doesn't fully work.

[charles56]

bell told me I only had 90 minutes to port in with my old number do you know hoe I can expidite this

[samsunga31]

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@charles56 wrote:

I want to port in a second phone to my current account 

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You can not port another phone to your account. Each account is separate and require it's own unique email address. You can also use your first lines referral code for your second account so you get 1 point extra per month that can be used towards free stuff.

[hTideGnow]

hi @charles56 

you can.  But you need to use another email address to setup another PM account for the 2nd line as there is no family combined account here

remember to use the friend referral code from your first account to activate this new 2nd account to get the friend referral bonuses

[hairbag1]

@charles56 

You can't share a plan with other cellphones.

if you mean you have a new cellphone...just remove the sim from old cell and install in new cell. (If using esim, you must download the Public Mobile app to your new cell, log in to your account and buy a new esim...but it'll end up being a free replacement esim)