Free month of service if you activate by Jan 15 didn't work

[laurabellee]

Hi, 

I activated by January 14th before midnight on the 15th of January but it is charging my credit card for the plan even though I used the email I had entered for the promo.  How can I get my charge reversed or the promotion as advertised honoured please?  Thanks! 

🙂 Laurabellee

[laurabellee]

Oh that's awesome.  Thanks for helping me out. 

[HALIMACS · Accepted solution]

Hi @laurabellee 

The promotion adds the amount of your plan as a credit within 30 days.

It will effectively cover your 2nd month of service.

New Year Savings: Get your second month FREE plus 5GB of data when you activate on select plans