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Fraud Alert

Kamjb21
Great Neighbour / Super Voisin

Hello, I would like to ask if my phone number is being used by someone else. Recently I have got a call saying that the calls were being made by showing my cell phone number as a caller ID. Could you check that for me? Or how could you help me out to solve this? Just this. Thanks 

6 REPLIES 6

Alexandf
Model Citizen / Citoyen Modèle

@Kamjb21 

make report  by open ticket with PM support At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.

tina9099
Great Citizen / Super Citoyen

This happened to me when I was a Telus customer. It is just one of those annoyances that you can’t do anything about.

softech
Oracle
Oracle

@Kamjb21 

 

this is Caller ID spoofing.  You can find more information here:

https://en.wikipedia.org/wiki/Caller_ID_spoofing 

 

Honest, there is nothing much you can do.  It is just scammers way of fooling people thinking it is a normal number calling (not those annoying 1-800 telemarketers) and will pickup the phone.  The target is not really  you (the number they spoofed).   In reality, it has no harm to you.   You cannot really do much, just like letter mail, people can randomly put in any address as the return address and you cannot stop it.  

Meow
Mayor / Maire

There is no solution for your problem. Spammers and telemarketers are spoofing - faking your number to look like it is local number so people would answer their call.

RossN
Mayor / Maire

@Kamjb21 hi no need to worry,someone is spoofing your number it will go away after a few days ,it happens to us all 

CountyDownIeUk
Mayor / Maire

Your number was spoofed by a scammer. It should not last more than a week. Any one calling you....just tell them it was not you and your number was spoofed. It is very easy to do (spoofing that is). 

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