Forwarding calls

[MariamYH]

hi there,

I was trying to cancel the forwarding number but still in there. Any ideas how I totally delete it. 

Thanks 

[dust2dust]

The three conditional call forwards will always be re-filled with the standard forwarding to voicemail. But you should be able to have nothing in the main forwarding. You could try ##004#.

What are you trying to achieve though?

[MariamYH]

Still getting same problem! 

[MariamYH]

hi there, 

I did it but still in there 

*#62#

[esjliv]

@MariamYH  - see this Help Article on Call Forwarding features:  https://www.publicmobile.ca/en/on/get-help/articles/call-forwarding

[cellphoneuser1]

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@MariamYH wrote:

hi there,

I was trying to cancel the forwarding number but still in there. Any ideas how I totally delete it. 

Thanks 

---

Dial and make call to #21# using your cell phone.

[HALIMACS]

@MariamYH 

For Android:

1. Open your phone app
2. go under settings
3. supplementary services 
4. call forwarding 

For iPhone 

1. Start the Settings app.
2. Tap "Phone."
3. Tap "Call Forwarding."
4. Turn off Call Forwarding by swiping the button to the left.