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Forgot user name

angai
Great Neighbour / Super Voisin

I forgot my use name i.e. email address and attempted few times, then my account is locked. 

5 REPLIES 5

dust2dust
Mayor / Maire

You might also find marketing and promotion emails from here. Don't try to login multiple times. Use the reset password function to try out whichever emails you can think of. When one arrives in one of your emails then that's the one. THEN after resetting try to login with it.

Dunkman
Oracle
Oracle

 

@angai 

You could also check your various email accounts.  You should have gotten a welcome to Public mobile email when you first signed up for your account.  

 

 

HALIMACS
Mayor / Maire

@angai 

 

Wait 30 minutes, try incognito or private tab and try again.

Handy1
Mayor / Maire

@angai  

Ask support to help you regain access to your account 

Getting support / submit ticket

 

  • Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

 

Or while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking here.

 

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