Forgot to put in promotion code when activate Sim Card

[bamboogarden]

Hi, I just realized i forgot to put in the 2GB promotion code when activating my SIM card today. Is there a way to add it in? Thanks!

[bamboogarden]

Thanks a lot for the prompt reply and detail instruction! Cheers.

[hTideGnow · Accepted solution]

HI @bamboogarden   PM CS Agent likely able to add it back for you if you meet all the requirements on the promotion.  Please open a ticket with them at  : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:

1. start by typing : Contact CS Agent
2. then Click "Contact Us"
3. then Click "Other"
4. finally Click "Click here to submit a ticket"
   
   you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437