Forgot to input referral code

[ryoku]

Hey

I forgot to put my friends referral code when doing the activation process. Can someone please help me? The referral code is XXXXXX.

[softech]

@123mobile 

Try again, this link will open the message windows for CS agent and you can message them:

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Alternatively , you can click on this link for CS agent : @CS_Agent , then click Send a Message button and then write them the message to open a support ticket

[123mobile]

@softech I have a similar issue.  Referred my nephew but he didn't add the code.  Every attempt to create a ticket or inquire in a chat ends in empty generic solutions.  The link above doesn't currently help to open a ticket.  Is there a different location?  Thank you.

[softech]

@ryoku   no worry, if it is an honest mistake, PM support can help.  Just open ticket with them by direct message them here:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[kb_mv · Accepted solution]

---

@ryoku wrote:

Hey

I forgot to put my friends referral code when doing the activation process. Can someone please help me? The referral code is XXXXXX.

---

@ryoku Please go back to your post and remove your referral code, it is against company policy to post them here. You can contact customer service and ask them to apply it after the fact though there is no guarantee that they will.

Private message CS agent at 

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@ryoku  Please message support to apply it for you 

Message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

Add you may want to edit the code out of post as we are no supposed to post them here . Tap down arrow by the time stamp in your post and edit . To remove