10-21-2022 06:54 PM
I forgot my self serve email password
Solved! Go to Solution.
10-21-2022 07:07 PM
Do you have the sim in a phone? You should be able to use the SMS option on password change.
10-21-2022 07:05 PM
I have used the same email I received the welcome email but the password reset email is not coming to that email
10-21-2022 06:57 PM
@arumugam
you need to to contact a customer service agent for account email reset or change
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
2. alternatively you can private message them here
check your community envelope for a reply
10-21-2022 06:56 PM - edited 10-21-2022 06:57 PM
Use the reset password link at the login screen.
Adding - oh, there was more in the subject line. Look in all your inboxes for emails from here. Especially the welcome email from when you signed up. That would be the registered email address.
