@merlkeddie wrote:
I'm still getting billed for a temporary phone account that I'm no longer using, as I was able to get my old phone number back.
If I understand what you said correctly, you are
(1) no longer using your PM number,
(2) PM continue to take money from your autopay cc and
(3) Your PM phone number is still active.
Did you ask us how to cancel your PM account?
If not, no one will know that you are not longer need your PM service.
Choices to cancel service:
1. Quick and keeping your phone number
Remove autopay credit card info to stop autopay and port your number to another provider. Your account will be canceled right away.
2. Slow and not keeping your phone number.
Remove autopay credit card info to stop autopay. Your account will be suspended without payment at your next renewal date. 90 days after suspension, your account will be cancel. You have 90 days to change your mind by paying and reactivate your account.
3. Make money and not keeping your phone number
If you have an account plan with the old reward system (not the current points system), you can let someone to take over your plan. Your phone number will go with the plan to the new owner.
