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Forgot password and now locked out

Sadi
Great Neighbour / Super Voisin

I forgot my password and after multuple attempts, I'm now locked out. I tried the recover password feature but didn't receive any email. Any advice?

 

Thanks!

2 REPLIES 2

Sadi
Great Neighbour / Super Voisin

Thanks!

 

I submitted a ticket and now I'm waiting on the next steps! 🙂

ShawnC13
Oracle
Oracle

@Sadi wrote:

I forgot my password and after multuple attempts, I'm now locked out. I tried the recover password feature but didn't receive any email. Any advice?

 

Thanks!


You will need the assistance of the Moderators and to do that you will need to create a Trouble Ticket.  Click this link https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon.  Follow the prompts to get to the Contact Us button and then a Submit Ticket button will appear.

 

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