09-11-2024 12:21 PM
I joined Public Mobile and activate the service last night. After insert the SIM, I found that I am not able to use the service and I also cannot access public mobile my account by showing For identity A1. Please help - URGENT!!!
09-11-2024 12:44 PM
use this link to message Customer Support...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-11-2024 12:42 PM - edited 09-11-2024 12:54 PM
@BC167 clear cache on your phone and try again.
You can also sign in using incognito mode.
If that doesn't work, click on the proceeding link to message a public mobile agent for further assistance. They will reply back to your inbox which can be found in the envelope or bell by your avatar.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437