04-01-2024 05:30 PM
can't log into the self serve with this "Forbidden A1" message. So frustrating!
04-01-2024 05:34 PM
hi @AYardie did you try using the app to login? or use Incognito/private/secret mode on your browser?
if that does not help, please check with PM agent for help. please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
