Fido Sim Card porting challenges

[chio5rtl]

Hi I want to port from Fido to Public Mobile but the digits on the back of the Fido SIM card is 20 digits instead of the required 19 digits. How do I resolve this issue and proceed with the porting?

[chio5rtl]

Thanks for your help guys. I got the new PM sim card and it worked as suggested. Thanks

[BKNS27 · Accepted solution]

@chio5rtl 

If you are porting over to PM, you need to active a PM SIM but you leave the Fido SIM in your phone to confirm that you are porting over to PM to avoid fraudulent SIM swapping.

Go to your local Telus/Koodo store to purchase a PM SIM or order one online at Canadian Cell Supplies on sale for $6 with fast shipping.

If you order one from PM, it may take up to 3 weeks to arrive.

[Quigley]

@chio5rtl 

To port your phone number to Public Mobile, you'll need to have a PM sim card to be able to do that.

You can get a Public Mobile sim card from a corporate store from either Telus or Koodo.

[softech]

@chio5rtl  From Fido to PM?  you will need a BRAND NEW PM sim card, which has 19 digits

Fido sim card can only be used on the Fido network

To get a new PM sim card, please check Telus and Koodo store (DO NOT order from PM site as it could take long to arrive)

[dust2dust]

You don't. You need a Public sim.