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Facebook sends Authenticator codes

Couvrette
Great Neighbour / Super Voisin

I am not receiving codes for both Google Authenticator or Duo .  I tried everything from turning off the phone to pulling out the Sim and reinserting. On Authenticator there is a rolling tab of codes that updates every few minutes and I tried punching those in. FB says they are not correct....helllllp

2 REPLIES 2

will13am
Oracle
Oracle

@Couvrette , make sure the authenticator app is up to date or try reinstalling the app.  The app uses a time based algorithm that is independent of any kind of internet connection.  

slusagm
Town Hero / Héro de la Ville

the Google Authenticator only needs Wifi, does not even need mobile data, I am not sure if it has anything to do with PM

but if you are taking about 2FA code and if you just ported in your number, it might take 3 to 7 days for the code to come.  Some security features in case of sim fraud

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