FIX YOUR LIVE CHAT APPLICATION

[Kelvin6374]

I WAS WAITING FOR 2 HOURS AND 48 MINS IN THE QUEUE AND FINALLY IT WAS MY TURN. THEN YOUR AMAZING LIVE CHAT APPLICATION SUDDENLY PUT ME BACK TO THE END OF THE QUEUE AND SHOWED ME THERE WERE 58 PEOPLE AHEAD OF ME. 

IF YOU CAN'T HANDLE THESE TINY FUNCTIONS THEN DONT PROVIDE ANY GOOD PROMOTION TO ATTRACT MASSIVE PEOPLE TO JOIN YOUR PLANS. THIS IS A TYPICAL "WE HAVE GOOD DEALS BUT NO ONE WOULD CARE ABOUT YOUR EXPERIENCE ONCE YOU PAID" SITUATION. PURE DISAPPOINTMENT!!!!!!!!!!!!!!!!!!!!!

[Kelvin6374]

Trust me, there are multiple issues with this company and website, my friend clicked the same options like i did but couldn't get into the queue like me, but it's pointless getting in the queue cause you would never talked to a real human and kept being pushed back to the end of the queue like me 

[Yaoster]

how did you even get into this page? 

[greybee]

How can you access here?  

[Kelvin6374]

[Kelvin6374]

Let's see if they will put me at the end of the queue AGAIN 

[slusagm]

the live chat is just chatbot 

if you need agent to help, send them a ticket.   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage