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Extremely FRUSTRATED

Craig007
Good Citizen / Bon Citoyen

I dont know who to contact ....my line is not working. Which is costing me revenue. Customers have my number and cannot reach me. I need my telephone number which I've had even before public mobile came around. Please contact me to solve this asap

31 REPLIES 31

softech
Oracle
Oracle

@Craig007   you line is not work, did you try to access My Account and see if it is active or suspended?

 

If it is suspended, you should see a button Reactivate my plan, just click and make a payment

E2-Suspended-Reactivate_Watermarked.jpg

 

If it shows active, then try to turn off the phone for 5 mins, power on and see it the phone can connect to the network

 

 

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