cancel
Showing results for 
Search instead for 
Did you mean: 

Exceeded log ins

Cryslerchick
Great Neighbour / Super Voisin

I was wondering if there was a time limit so it re-sets the opportunity to log in again. 

I did recently change my password, but I type o’d and exceeded log ins. 

6 REPLIES 6

Meow
Mayor / Maire

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

HI @Cryslerchick   it is call Private mode on Safari

 

This is how to turn on Private Browsing
Open Safari on your iPhone.
Tap the Tabs button .
Tap [number] Tabs or Start Page to show the Tab Groups list.
Tap Private , then tap Done.

@Cryslerchick @Private mode far right bottom of screen looks like two squares also you can try on another device aswell 

Cryslerchick
Great Neighbour / Super Voisin

It’s on my phone I’m logging in on. It doesn’t work that way on phones. 

I’m using Safari 

hTideGnow
Mayor / Maire

HI @Cryslerchick   just close the browser and try logging in again .  There is no "locK" in this new My Account anymore

Handy1
Mayor / Maire

@Cryslerchick @No just try again incognito mode there are cache issues 

Need Help? Let's chat.