04-10-2019 11:43 AM - edited 01-05-2022 07:09 AM
Hi , my account has been deactivated as i had chosen future plan change option of 50$ , today it showed payment due - i have done the payments but my service is not still activated, i have important calls and work to do kindly do the need full ASAP
04-10-2019 02:15 PM
You will need to send a private message to the moderators to fix this. Click this Moderator_Team link to send message
04-10-2019 11:51 AM
@VikramG wrote:Hi , my account has been deactivated as i had chosen future plan change option of 50$ , today it showed payment due - i have done the payments but my service is not still activated, i have important calls and work to do kindly do the need full ASAP
@VikramG you need to send a request to the Moderator_Team and ask them to resolve the issue.
In the meantime try the Lost/Stolen trick to see if it fixes your issue:
1. Login to your self-serve account.
2. Report your phone lost/stolen
3. Logoff
4. Wait 5 minutes and login again
5. Report your phone found.
6. Re-start you phone
Hope this helps.