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Esim

Rp1234
Great Neighbour / Super Voisin

I recently bought a new phone and wish to transfer my eSIM from old phone to the new one. I was wondering if someone would be able to help me with this. 

2 REPLIES 2

BKNS27
Mayor / Maire

@Rp1234 

Adding to @TheSterlinger  after downloading the PM SIM on the new phone. You need to login to your account and make a new purchase of a new eSIM. You will be credited for the purchase of the eSIM.

TheSterlinger
Mayor / Maire

You cannot transfer eSIM.  What you do is download the public mobile app onto your new phone and you will have the ability to purchase a new one right there on the app. You will keep your existing phone number.

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