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Esim transfer

Great Neighbour / Super Voisin

How do I transfer my esim that installed on a Pixel7 to a new iPhone 14?


There is no option to do this in the app



hi @Bokeh 

PM eSim is still a new thing, pretty sure they will upgrade it and you will be able to use the eSIM again

  Just give them a bit more time

Great Neighbour / Super Voisin

Yes, they confirmed that this was the only way to transfer 

hi @Bokeh support confirmed there is no way to transfer to another esim phone?

Great Neighbour / Super Voisin

Ended up having to buy a physical SIM card and transferred the number to it

@Bokeh if the Chatbot is not working, please open ticket via message

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Great Neighbour / Super Voisin

Looks like I’ll have to submit a ticket. Unfortunately, the ticket system is not loading 

Mayor / Maire

ho @Bokeh eSIm is still very new to ever, I think you need to open a ticket with support at

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

Need Help? Let's chat.