Esim transfer

[Bokeh]

How do I transfer my esim that installed on a Pixel7 to a new iPhone 14?

There is no option to do this in the app

thanks

[hTideGnow]

hi @Bokeh 

PM eSim is still a new thing, pretty sure they will upgrade it and you will be able to use the eSIM again

  Just give them a bit more time

[Bokeh]

Yes, they confirmed that this was the only way to transfer 

[hTideGnow]

hi @Bokeh support confirmed there is no way to transfer to another esim phone?

[Bokeh]

Ended up having to buy a physical SIM card and transferred the number to it

[softech]

@Bokeh if the Chatbot is not working, please open ticket via message

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Bokeh]

Looks like I’ll have to submit a ticket. Unfortunately, the ticket system is not loading 

[BKNS27]

@Bokeh

Here is how to transfer eSIM:

https://www.google.ca/search?q=how+to+transfer+esim+from+old+android+to+new+iphone&client=safari&cha... 

[hTideGnow]

ho @Bokeh eSIm is still very new to ever, I think you need to open a ticket with support at

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437